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Store operations that run without you in the room

From product keyword research, listings and marketplace ads to order fulfillment and customer support, we handle the operational layer of your store on Etsy, Amazon and eBay, so your team can focus on product and growth.

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The problem

Most founders end up running their store's back office themselves — updating listings late at night, chasing fulfillment issues, answering the same customer questions on repeat. It works until the business grows past what one person can hold together.

Marketplaces

One e-commerce team, three marketplaces, each run on its own rules.

Every store needs the same foundation: listings shoppers can find, advertising that pays for itself, and reporting you can act on. Etsy, Amazon and eBay each reward different things, so we run each marketplace on its own playbook, from Etsy SEO to Amazon PPC to eBay promoted listings.

  1. 01EtsyEtsy SEO, listings and Etsy AdsSee the results
  2. 02AmazonAmazon PPC and Seller CentralSee the results
  3. 03eBayeBay SEO, listings and promotionSee the results
01 · Etsy SEO, listings and Etsy Ads

Etsy

Etsy rewards listings that match how shoppers search. We research product keywords, optimize titles, tags and listings, and keep the catalogue fresh, then add Etsy Ads where they pay back. Across the shops we run, that includes an established store with 6,145 orders and £147.1K in revenue, and a shop that reached $70,028.55 in revenue mainly through organic search.

  • Keyword research and Etsy SEO
  • Listing creation and optimization
  • Etsy Ads with ROAS tracking
  • Store visibility and reviews
Read the full case study
Proof from our work
Etsy · Shop stats, all time
Etsy shop stats, all time: 253.3K views, 106.7K visits, 6,145 orders, £147.1K revenue.

An established shop with 6,145 orders and £147.1K in revenue, backed by a 4.9-star rating from 757 reviews.

  1. £147.1K revenue, all time
  2. 6,145 orders
  3. 106.7K visits
02 · Amazon PPC and Seller Central

Amazon

Amazon growth runs on data. We manage PPC campaigns through keyword targeting, search-term analysis and bid optimization, and improve listings so paid clicks turn into orders. From May to August 2026, campaigns we managed generated $259,834.13 in ad-attributed sales from $76,932.34 in ad spend, about $3.38 for every $1. We report ad-attributed sales separately from total store sales, so you can see what advertising actually delivered.

  • PPC campaign management
  • Keyword and search-term analysis
  • Bid optimization for ROAS and ACoS
  • Listing improvements
Read the full case study
Proof from our work
Amazon Ads · Performance, May 1 – Aug 31, 2026Account hidden
Amazon Ads performance, May 1 – Aug 31 2026: $76,932.34 total cost, $259,834.13 sales, 3.38 ROAS, 29,826,632 impressions.

Four months of Amazon Ads: $259,834.13 in ad-attributed sales from $76,932.34 in spend, a 3.38 ROAS.

  1. $259,834.13 ad-attributed sales
  2. $76,932.34 advertising spend
  3. 3.38 ROAS
  4. 29.8 million impressions
03 · eBay SEO, listings and promotion

eBay

We turn marketplace data into growth opportunities. On eBay that means eBay SEO, strategic listing optimization and paid promotion, so more buyers find your listings and that visibility turns into sales. For January to October 2026, the store recorded 81.3% year-over-year sales growth and $20,508.55 in net sales, built on measurable KPIs and continuous optimization, not guesswork.

  • eBay SEO and listing optimization
  • Promoted listings
  • KPI tracking and reporting
  • Selling-cost awareness
Read the full case study
Proof from our work
eBay Seller Hub · Sales report, Jan 1 – Oct 21, 2026
eBay sales report, Jan 1 – Oct 21 2026: $27,235.71 total sales up 81.3%, $4,866.82 selling costs, $20,508.55 net sales up 81.3%.

Year to date: $27,235.71 in total sales and $20,508.55 net, both up 81.3% on the same period last year.

  1. $27,235.71 total sales, up 81.3%
  2. $20,508.55 net sales
  3. $4,866.82 selling costs tracked

Showcases come from the stores and ad accounts we manage, with account names and links removed. Each figure is shown with its own reporting period. Ad-attributed sales and total store sales are reported separately and should not be added together.

What's included

Everything it takes to run e-commerce properly.

Scope an engagement
01Product keyword research and marketplace SEO for Etsy, Amazon and eBay
02Product listing creation, optimization, and catalog upkeep
03Etsy Ads, Amazon PPC and eBay promoted listings, managed against ROAS and ACoS
04Search-term analysis, keyword targeting and bid optimization for Amazon campaigns
05Order processing, fulfillment coordination, and returns handling
06Inventory tracking and stock-level monitoring across channels
07Customer support coverage for order and account inquiries
08Marketplace and storefront health monitoring (pricing, errors, outages)

Our process

How e-commerce engagements run

01

Audit

We map your current store, tools, and workflows to see where time is actually going.

02

Set up

We build the processes and checklists that let us run operations consistently from day one.

03

Operate

We take over day-to-day execution, with regular check-ins and clear reporting.

04

Improve

We flag recurring issues and operational improvements as we see them, not just tickets closed.

Why it matters

What you get from working with us

  1. 01

    Time back

    Operational tasks come off your plate, not onto a pile for later.

  2. 02

    Consistency

    Documented processes mean coverage doesn't depend on one person.

  3. 03

    Visibility

    You get clear, regular reporting on what's being done and what it's costing.

FAQ

E-commerce questions

Etsy, Amazon and eBay. On Etsy we run established shops, SEO-led stores and Etsy Ads; on Amazon we manage PPC campaigns alongside Seller Central reporting; on eBay we combine eBay SEO, listing optimization and paid promotion. Tell us your stack during a consultation and we'll confirm fit before anything starts.

Yes — we commonly slot in alongside an in-house team to cover specific workflows or peak periods.

We agree on tools and a reporting cadence upfront, so you always know what's in progress and what's done.

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Ready to hand off e-commerce?

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